Due to the intimate nature of our products, we are unable to accept returns. The exception to this rule will be, any item that arrives damaged or faulty. Please feel free to reach out via email, include the pictures to support your claim.
However, if you ordered an incorrect ITEM – to protect the health of our employees and customers, we cannot exchange toys or intimate apparel (including lingerie, thongs, or anything bought on our website.) It is the responsibility of the customer to ensure that they are ordering the correct product.
All Sales are FINAL. Items purchased, once the shipping box has been opened, may not be returned or exchanged. Thank You For Your Understanding.
Welcome to TheirIntimacy.com! These Terms and Conditions govern your use of the website and the purchase of products from TheirIntimacy.com. By accessing or using the website or placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding.
1. Age Restriction:
You must be at least 18 years old or of legal age in your jurisdiction to access or use TheirIntimacy.com. By accessing or using the website, you confirm that you meet the minimum age requirement.
2. Product Information:
We strive to provide accurate and up-to-date information about our products, including descriptions, images, and prices. However, we cannot guarantee the accuracy, completeness, or reliability of any information on the website. Product colors may vary slightly due to differences in monitor displays.
3. Pricing and Payments:
All prices listed on TheirIntimacy.com are in the currency specified and exclude applicable taxes and shipping charges, unless otherwise stated. We reserve the right to change prices at any time without prior notice. Payment is required at the time of purchase, and we accept various payment methods as indicated on the website.
4. Order Acceptance:
When you place an order on TheirIntimacy.com, it constitutes an offer to purchase the selected products. We reserve the right to accept or decline your order at our discretion. Upon accepting your order, we will send you an order confirmation email. However, the order confirmation does not guarantee the availability of the products ordered.
5. Shipping and Delivery:
We strive to process and ship orders in a timely manner. Delivery times may vary depending on your location and the shipping method chosen. While we make every effort to ensure timely delivery, we cannot be held responsible for any delays or damages caused by the shipping carrier.
6. Returns and Refunds:
We want you to be satisfied with your purchase. If you receive a defective or incorrect product, please contact our customer service within 14 days of receiving your order for assistance. We may require you to provide photographic evidence or return the product before issuing a refund or replacement.
7. Privacy and Data Protection:
8. Prohibited Activities:
You agree not to use TheirIntimacy.com for any illegal, fraudulent, or unauthorized purposes. You must not engage in any activity that may disrupt the website's functionality or compromise its security. You are solely responsible for any content you submit or transmit through the website.
9. Intellectual Property:
All content, trademarks, logos, and intellectual property on TheirIntimacy.com are owned or licensed by us. You may not use, reproduce, modify, or distribute any of the content without our prior written consent.
10. Limitation of Liability:
To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of TheirIntimacy.com, including but not limited to any errors or omissions in the content, loss of data, or interruption of business.
11. Modifications to Terms and Conditions:
We reserve the right to modify, update, or replace these Terms and Conditions at any time without prior notice. The updated terms will be effective upon posting on the website